FAQs
1. How can I contact you?
You can contact us by sending an email to blissthatusa@gmail.com. Our customer support team will be happy to assist you with any questions or concerns you may have. We strive to respond to all inquiries within 24 hours.
2. Where are your products shipped from?
Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of unique products at competitive prices.
3. What is your refund policy?
We offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for detailed instructions on how to initiate a return.
4. How long does shipping take?
Shipping times may vary depending on your location and the product you have ordered. Generally, it takes between 7-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping times.
5. Do you offer international shipping?
Yes, we offer international shipping to most countries. However, please note that there may be some restrictions on certain products based on your country's customs regulations.
6. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.
7. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.
8. Are your products cruelty-free?
Yes, we are committed to offering cruelty-free products. We carefully select suppliers who share our values and ensure that our products are not tested on animals.
9. Can I cancel or modify my order?
Once an order has been placed, it cannot be canceled or modified. We strive to process and ship orders as quickly as possible to ensure timely delivery.
10. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing our products in bulk, please contact our customer support team for more information.